Data Warehouse Development for Healthcare Provider Share: ABTO Software Score Awaiting client review n/a Date Published 1 March 2022 Reading Time 5-Minute Read Our team has built a custom data warehouse to provide advanced reporting. Our experts took over the development of a data warehouse, which resulted in the availability of regular business intelligence reports (once an hour invariably). Our client Our client is a healthcare provider based in the US. The company is providing podiatry specialists who have special knowledge and experience in treating foot diseases. The company is specialized in preventive foot care and treatment of disorders already identified. Its customers lean back on their own couch while trained medical professionals take care of their foot health. The project Our client is dealing with a large amount of historical patient data that has to be regularly processed. This data includes the personal information of patients, their digital medical records, treatment/billing history, and more. Due to huge amounts of data to be regularly processed, the client was facing the challenge of comprehensive, advanced reporting. The generation of up-to-date advanced reports is both time and resource-consuming, therefore executing this process in production causes a high-performance risk considering the data volumes. Our team has built a custom data warehouse to provide advanced reporting. Today, the healthcare provider successfully generates advanced business intelligence reports by demand. Services used during development In 2020, Abto Software took over the development of a data warehouse for a healthcare provider. The team, provided by Abto Software, used the AWS platform for data warehouse development and hosting. For smart data storage, our specialists have used AWS Redshift. AWS Glue was chosen for further data ETL. Step Functions, also an AWS tool, were used as a workflow orchestrator. The client decided to use Google Studio as a BI tool. The experts, provided by Abto Software, developed a set of data connectors to make the tool work with the developed data warehouse. Let’s have a look at the main benefits of the developed DWH. Main benefits of the built DWH 1. Patient analytics Thanks to the built data warehouse, the company is able to get to know its clients better in just a few clicks. Accurate analytics help in understanding the client’s preferences and segregating client groups. 2. Fully automated, up-to-date reporting Thanks to the designed data warehouse, our client has access to precise, up-to-date reports. The business intelligence information that is relevant for the provider is updated once an hour invariably. Our client used to generate advanced reports manually. This process is completely automated now. 3. Appointment analytics Appointment analytics is one of the main advantages of the developed DWH. Thanks to our team, the US healthcare provider can now easily analyze patient journeys. The information that might be accessed includes the following data: The frequency of appointments (the number of days between treatments) The duration of appointments Information about rescheduled or canceled appointments Information about the reasons for rescheduling or canceling 4. Website visitors’ and patients’ behavior tracking The opportunity to analyze the behavior of users is another major advantage of the developed DHW. With the help of the system, the US healthcare company can make substantiated conclusions about the behavior of website visitors and patients. The information that might be accessed includes the following data: The frequency of appointments (the number of days between treatments) Time required for engagement (the number of days between patient profile creation and engagement) LTV or Lifetime Value (the profit a company’s client brings during the entire time of cooperation) CR or Churn Rate 5. Accounting statistics The DWH contains not only information about patients and appointments, but also financial information. Thanks to up-to-date reporting, the company’s accounting department can draw comprehensive conclusions about the company’s spending and profits, as well as make precise forecasts for the nearest future to make budget planning more efficient. 6. Sensitive data protection and HIPAA compliance The DWH contains only anonymized data, which is enough for the generation of reports. The DWH is therefore HIPAA complied. The main challenge and the final result of the successful collaboration Speaking about the challenges, it should be said that there haven’t been any issues related to the project’s technical side. Our experts build a data warehouse that regularly downloads data from the product database and generates comprehensive reports for more efficient analytics. Final words The industry of healthcare is on the rise. The market is expanding, and the competition is growing accordingly. Those companies focused on constant growth must provide high-quality services. We are strongly convinced that introducing advanced technology is the best way to grow in today’s fast-paced world. A DWH (data warehouse) is a complex data management system used to optimize internal business processes. A DWH is used to centralize and consolidate large amounts of data. This provides business owners with various growth opportunities. Accordingly, both the business and the client win. As was mentioned above, in 2020, our team carried out a project for a healthcare provider. The system is still being actively used by the customer. Thanks to the collaboration, the company could optimize its internal business processes and become more efficient. And, as a result, the company was able to improve the quality of the services provided and attract more customers. Do you need a data warehouse to cover your internal business needs? Please feel free to contact us for a comprehensive consultation!