Buyer discovery questions

• 1
  Please briefly describe your business, what services you offer, how and where you operate and who your customers are.
• 2
  Do you have a logo and/or established image and branding guidelines e.g. fonts, color schemes etc.?
• 3
  Please list your top (up to 5) competitors (and their websites if applicable)
• 4
  What is your deadline for getting the new website live?
• 5
  Do you already have an idea of what you want your website to look like - can you provide images/examples?

Frequently asked questions

• 1
  Why are cheaper than other agencies?

  Yep. We’ve also been asked that question as well. We’re typically cheaper than larger agencies because… We work remotely which means you don’t pay for a fancy office, designer water or foosball tables. We’re a small team who take on a limited amount of clients each year. All of us are focused on web design and related tasks. We manage our own projects and answer our own email. This helps us avoid unnecessary administrative costs.
• 2
  How do we communicate throughout the website build?

  Before we begin working together, we’ll usually have an initial chat on the phone or via Zoom to discuss the project. Once we get started, most of the communication will take place over email. This makes the process a lot easier as we’ll have all of the information saved and can come back to it later. Once we’ve finished the project, we will book your one-hour WordPress training session
• 3
  What kind of business or company do you work with?

  We specialize in custom WordPress web design focused on consumer goods, retail, and hospitality, medical, technology, and professional services. Our team works with both the B2C and B2B segments, as well as non-profit and educational organizations.
• 4
  I don’t want to use WordPress. Can I choose something else?

  No. We only use the WordPress CMS to build websites. WordPress is a platform that makes it easy for our clients to update themselves, it’s search engine friendly, and it’s easy to integrate with third-party functionality. Here are some additional details of why we recommend WordPress for your business website.
• 5
  Will my website be mobile-friendly?

  Yes. Your website will be fully responsive and will look great on all devices. We don’t charge extra for this. It comes as standard.
• 6
  Can I update the website myself once it’s been built?

  Yes. We want our clients to be able to update their websites themselves. We use the WordPress CMS and provide you with training and tools so you can add, edit, and delete content without paying us to do it for you.