Features

• 1
  Contact Management

  Manage contacts with ease. With Freshsales, track your contacts' communication, unify data, improve customer engagement, and develop long-lasting relationships.
• 2
  Cloud Telephony

  Built-in cloud telephony to help you converse better. Monitor and measure sales calls and their impact and deliver consistent experiences with Freshsales.
• 3
  CPQ

  Generate branded quotes in minutes with CPQ. Set up document templates and send customer quotes right from your CRM
• 4
  Deal Management

  Stay on top of deals and grow revenue faster with AI-driven insights. Manage all deals in your pipeline - trigger automatic follow-ups, predict future revenue with AI and achieve sales success.
• 5
  Email Integration

  Send, manage, and track sales emails right from your CRM. Use Freshsales to manage your sales teams’ email conversations, send effective outbound campaigns, and accelerate sales performance.
• 6
  Freddy AI

  Redefine customer relationships with artificial intelligence. Get actionable insights across the customer journey and deliver highly personalized engagement with an AI-powered CRM.
• 7
  Mobile

  Manage your business on the go. Connect with your prospects, record and access their information, make data-driven decisions, and close more deals while on the move.
• 8
  Sales Report

  Gain action-oriented insights on sales performance with in-depth analytics. Analyze and forecast team performance with sales analytics and make profitable decisions.

Frequently asked questions

• 1
  How does the 21-day trial work?

  When you sign up, you instantly get access to the fully-loaded CRM for 21 days. We will email you when your trial expires. You can then select a plan and pay by credit card to continue using the product. If you choose not to continue, your account will be suspended.
• 2
  Is my data safe?

  At Freshworks, we take data security seriously. Our servers are hosted in a world-class data center that is protected by 24-hour surveillance and we ensure that our application is always up-to-date with the latest security patches.
• 3
  Is my data safe? What types of payment do you accept?

  Visa, Mastercard, Discover, and American Express credit cards are accepted across currencies (American Express and Discover cards are not accepted for INR currency). 2. We accept check payments in USD currency and this applies only for US and Canada customers.