Why Your Business Needs an Online Presence Share: Pace Social Media Date Published 26 June 2018 Categories Blog Reading Time 5-Minute Read Social media has become the new word of mouth and businesses without a good online persona often fall behind when it comes time to attract new customers. For many business owners, the world of online marketing and social media is a confusing tangle of accounts and hashtags that can become overwhelming to the untrained eye. Social media has become the new word of mouth, and businesses without a good online persona often fall behind when it comes time to attract new customers, especially in areas with high advertising competition like the Los Angeles area, your business should take advantage of every advertising avenue available, but what are the benefits of having an online presence for your business, and what are some of the ways it can help impact growth in your company? Reaching New Customers While there is still merit in advertising through more physical channels, in the age of technology and faster than ever communication, not having a strong enough digital footprint can be the kiss of death for a business. At the very least, without a business website and social media accounts, you will be cutting your company off from one of the fastest forms of cost-effective marketing available today. In the modern day, websites and social media accounts are the new storefronts. Having a website not only directs customers to interact with your business, it can act as a form of online assurance. Many people subconsciously judge the quality of a business by the quality of their website and social media accounts, meaning that if a customer goes looking for your business only to find little to no record of you on the internet, they may become suspicious. Making sure that you have a well laid out and maintained website that provides accurate information about your business, including services provided and contact information, can prove to potential clients that you know what you are talking about and can help direct customers to your door, this is exactly what we specialize in. Branding & Attracting Customers Another thing that social media can do is help bolster your brand. While a website will display information that helps gain you, customers, social media accounts can create a positive impression of your business. A well-managed social media account can create a persona that is easily recognized and becomes a part of your business brand. Your social media account should be relatable, approachable, and should reflect the best customer service your company can provide. No matter the size of the business, your social media account is a crucial aspect of how your business is seen by the outside world. That is why it’s important to make sure your online presence is managed carefully. Otherwise, you may end up creating a negative image for your company and drive potential customers away. Targeting an Audience Social media can be a useful tool to help you reach a specific audience. One of the benefits of the internet is that it caters to a wide range of individuals, allowing you to structure your online presence to better attract your ideal customer. And this presence is continuous across the web, allowing your business to constantly reach new customers, day or night. Finding the right kind of niche market within your field and targeting individuals who are looking for the services you can provide will make your online advertising exponentially more effective and can help bolster your business. However, finding your place in this kind of niche can take more than just an updated Facebook page. If you’re looking to expand your business’s potential, consider working with a social media marketing agency. Working with an Agency If you are looking to take your business’s social media to the next level or are approaching social media and online marketing for the first time, working with the experts can help significantly increase your website traffic, and can help promote your business to higher heights. While many people are hesitant to hire an outside person to help with their social media marketing, the experience that a marketing agency can bring to your business’s website and online marketing presence can increase the effectiveness of your online campaigns exponentially. Having the outside assistance and focused interest of an agency can help give you a fresh perspective on how the world of online marketing operates and can help focus in your efforts towards reaching new markets and new customers from across the web. If you are looking to take your Los Angeles business to the next level, feel free to reach out to our team. We operate closely with businesses of all shapes and sizes to help structure an effective online presence for businesses so that they can continue to reach new customers in the age of the internet, without stressing about the finer points of SEO and website management. Feel free to contact us to find out more about how we can help take your business’s online presence to new levels.